What online therapy services do we provide?

Anyone, really! Online counselling allows you to access psychological services and therapy from the comfort of your own home, avoid a drive and save your time. But specifically, this option can be good for:

Online therapy is great for…

  • Individuals living in more rural or remote areas of Alberta looking for counselling services;
  • Executives, busy parents or other individuals with packed schedules, who may not have the time to attend a session face-to-face;
  • Individuals who experience barriers to mobility or methods of transportation;
  • Individuals with social anxiety, agoraphobia or other conditions that make it difficult to leave home to attend appointments; and
  • Parents who are experiencing challenges getting access to childcare services.

So take a seat on your bean bag, hammock, or another throne of choice and we’ll start creating your ideal reality.

If you book an appointment for counselling online you will be bound by the digital consent document’s terms and conditions, which will be attached to your booking profile. The benefits of online mental health counselling include increased flexibility and alignment with your schedule and increased accessibility if our physical locations are not convenient for you. We look forward to seeing you for your online session!


What do you need in order to use Shift Counselling Online?

We use Jane App to provide our online counselling services. Jane App allows us to provide secure Telehealth video sessions. Here is a helpful guide on how to join your online appointment.  You can use Jane App from your desktop or laptop computer, mobile phone or tablet.

I’ve done online counselling before. How is this different?

Shift doesn’t deliver client-led online counselling. Our accountant, acupuncturist or lawyer doesn’t make us “figure it out,” so we don’t either. We’re also not a fan of keeping people in the dark or deluging them with psycho-babble. We come armed with a directive program that we lay out in a transparent fashion, so clients always know what we’re doing and why. We’re not going to just sit around and chat about the problem of the moment. That’s too easy. Instead, we look at the underlying, causal factors that block people from living the life they want. That allows us to deal with the problem of the moment AND insulate from future roadblocks in one go. Two birds, one stone.

Which Alberta Communities do you service for Online Therapy?

Taber, Medicine Hat, Lethbridge, High Level, Grand Prairie, Okotoks, Fort McMurrary, Brooks, Medicine Hat, Canmore, Banff, Cochrane, Fort Saskatchewan, Drayton Valley, Jasper, Lloydminster, Slave Lake, Stettler, Barrhead, Raymond, Three Hills, Cardston, Gibbons, Redcliff, Didsbury, Peace River, Stony Plain, Sylvan Lake, Strathmore, Morinville, Blackfalds, Coaldale, Innisfail, Wetaskiwin, Athabasca, Lac la Biche, Westlock, Bonnyville, Rainbow Lake La Crete, Paul, Vereville, Camrose, Fitzgerald, Red Deer, Wood Buffalo, Pincher Creek, Beaumont, Chestermere, Cold Lake, Ponoka, Claresholm, High River, Airdrie, Olds, Whitecourt, Devon, Rocky Mountain House, Smoky Lake, Vermillion, St Albert, Sherwood Park, Sturgeon County, Strathcona County, Leduc, MacLeod, Lacombe, Spruce Grove, Edson, Hinton, High Prairie

What happens in the first online counselling session?

Your first session is different than any other you will have. We ask you many questions, which are very to-the-point and directed so that you are never at a loss for what to say. We start with "What brings you to online counselling?" and go on to topics like medical history, sleep, and family history and end with goal setting (which we help you with) and outlining a treatment plan. It’s a full 50 minutes of your history, wish list and present circumstances, but you are always in control and can pass on any question that makes you uncomfortable. Plus, we always leave time for you to grill us a little on whatever you’d like.

What techniques does Shift use?

Shift utilizes a little mix of established therapies, enhanced by some original concepts and a unique sequence. We start things out with cognitive behavioural therapy (CBT) and using a structured therapy program that uses counter-conditioning and evidence-based techniques to establish new perspectives.