Direct Billing at ShiftGrit Psychology & Counselling
Direct billing means we send your claim to your insurer at your appointment, so on the day you pay only what your plan does not cover.
Who we can submit to
Every insurer below has at least one of our clinicians we can submit a claim to. How much of the team that is varies a great deal, so the list is grouped by it. Seeing your insurer here does not mean your plan pays for therapy, and it does not mean a claim will be approved.
Most of our clinicians can submit to
Alberta Blue Cross, ASEBP, Green Shield, RBC Insurance, SSQ Insurance, Sun Life.
Some of our clinicians can submit to
AGA Financial Group, belairdirect, BPA, Canada Life, Chambers of Commerce, CINUP, ClaimSecure, Coughlin, Cowan, Desjardins, Equitable, First Canadian, GMS, GroupHEALTH, GroupSource, iA Financial, Johnston Group, La Capitale, Major Group, Manion, Manulife, Maximum Benefit, Pacific Blue Cross, People Corporation, PSHCP, Quikcard, Simply Benefits, Union Benefits.
Only a few of our clinicians can submit to
MDM Insurance Services, RWAM, UV Insurance.
Only one of our clinicians can submit to
NIHB.
Who can submit is not the same in both cities. The clinicians we can submit to your insurer for may all be in Calgary, all in Edmonton, or spread across both. Our Find a therapist page lists each clinician with their city and the insurers we can submit to for them.
What direct billing does not decide
Direct billing is a convenience, not a guarantee. Your plan decides what it pays, and you are responsible for any amount it does not. Whether your plan covers therapy, how much it covers and how many sessions are questions only your provider can answer.
If your insurer is not listed
You can still see us. You pay at the appointment and submit the receipt to your insurer yourself. Some programs, such as WCB Alberta, need an arrangement in place before a claim can be submitted, so give us a call if one of those applies to you.
Your first session
If you are new to us, your first session is paid in full when you book, so you claim that one back yourself, and where direct billing is set up we submit at the appointment from your second session on. If you have booked with us before, your card is saved at booking and nothing is charged then, so where direct billing is set up we submit at that appointment as usual.
