Direct Billing at ShiftGrit Psychology & Counselling

Direct billing means we send your claim to your insurer at your appointment, so on the day you pay only what your plan does not cover.

Who we can submit to

We can submit claims to AGA Financial Group, ASEBP, Alberta Blue Cross, BPA, CINUP, Canada Life, Chambers of Commerce, ClaimSecure, Coughlin, Cowan, Desjardins, Equitable, First Canadian, GMS, Green Shield, GroupHEALTH, GroupSource, Johnston Group, La Capitale, MDM Insurance Services, Major Group, Manion, Manulife, Maximum Benefit, PSHCP, Pacific Blue Cross, People Corporation, Quikcard, RWAM, SSQ Insurance, Simply Benefits, Sun Life, UV Insurance, Union Benefits, belairdirect, iA Financial. Which of these applies to a given session depends on the clinician you see.

What direct billing does not decide

Direct billing is a convenience, not a guarantee. Your plan decides what it pays, and you are responsible for any amount it does not. Whether your plan covers therapy, how much it covers and how many sessions are questions only your provider can answer.

If your insurer is not listed

You can still see us. You pay at the appointment and submit the receipt to your insurer yourself. Some programs, such as NIHB and WCB Alberta, need an arrangement in place before a claim can be submitted, so give us a call if one of those applies to you.

Your first session

If you are new to us, your first session is paid in full when you book, so you claim that one back yourself, and where direct billing is set up we submit at the appointment from your second session on. If you have booked with us before, your card is saved at booking and nothing is charged then, so where direct billing is set up we submit at that appointment as usual.